40+ Years of Experience
Unwavering Support
Here to Grow With You
Since 1981, Blood Bank Computer Systems, Inc. (BBCS) has been devoted to delivering the most cutting-edge and innovative solutions for biologics management. We don’t just provide solutions that solve your organization’s most pressing challenges and help you grow with your community—we become your partners with a firm commitment to supporting your organization and your mission for a lifetime.
We are dedicated to nothing less than helping you grow.
This value emphasizes taking personal pride and responsibility in the quality of one’s work. It’s about seeing the work as a reflection of oneself and striving for excellence in every task.
This value emphasizes the importance of consistently meeting set objectives and expectations in one’s daily work. It’s about reliability and the steady achievement of goals, ensuring that every task, no matter how small, is completed with diligence and precision.
This value focuses on fostering excellence by encouraging new ideas, creative solutions, and collaborative efforts, both internally and with external stakeholders. It’s about building partnerships that enhance innovation and using collective expertise to drive progress.
We provide flexible, integrated biologics management technologies and unwavering support to help our partners grow and thrive while they provide lifesaving care to their communities.
Our service and support puts everything you need to grow right at your fingertips and is laser-targeted to help you thrive in your field.
When you choose BBCS, you get 24/7, lifetime tech support and strategic insight, making us the last biologics management partner you’ll ever need.
We design our biologics management solutions to solve your organization’s unique growing pains. The only measure of success that matters to us is yours.
We hold regular meetings with our clients to ensure we know how to adapt our services to meet their changing needs in the ever-evolving biologics industry.
We are experts in blood center computerization, project management, training, and consulting with decades of experience across dozens of partners. We are committed to providing unwavering service from day one and constantly improving our solutions.
We build our staff from the best and brightest in the biologics industry, highlighting decades of diverse industry experience to help you succeed.
Our focus on an agile scrum framework prioritizes risk management, adaptable solutions, faster time-to-market, and continuous improvement.
Our team of expert project managers ensure honesty, integrity, and transparency in every aspect of the implementation process.
Utilizing Amazon Web Services, We take full advantage in cloud engineering to provide convenient, user-friendly, secure, and scalable solutions.
BBCS is led by seasoned professionals with unparalleled expertise in both blood and biotherapy organizations and in software development and support. Our leadership team is firmly committed to having a positive impact on our partners and the communities we serve.
President & CEO
Brian has been a key figure in the blood banking industry, cultivating collaborative relationships with stakeholders from technology providers to testing labs. Joining BBCS in 2004, he returned in 2007 for a business development role, driving public awareness and upholding a commitment to quality. His journey includes roles such as Sales & Implementation Manager (2008), Director of Products and Business Development (2009), and transformative leadership as Vice President (2013) and ultimately as President & CEO from 2020 to present.
Before BBCS, Brian managed online projects at Keystone Resorts and holds a BS degree in Information Technology. He became a certified ScrumMaster in 2011 and a certified Scrum Product Owner through the Scrum Alliance. His notable impact at BBCS includes introducing the Scrum Method, revolutionizing the development life cycle.
VP of Business Development
Cathy is dedicated to ensuring that our products fulfill their risk management obligations and that clients are empowered to optimize their use. Cathy joined BBCS in 2006 in the Customer Services division. She became our Customer Services Manager in 2009, Product Manager in 2014 and Director of Product and Business Development in 2018. In her work at BBCS, she brings strength in client management paired with deep industry and product knowledge, and an unstinting devotion to service and product quality. Cathy oversees testing for all product releases, device verification and validation, and ensures that our applications meet regulatory requirements and functional specifications. She is also responsible for the plethora of user documentation we provide to clients.
As a Medical Technologist MT (ASCP), Cathy has been working with transfusion service laboratories and community blood banks since 1993. In those environments she excelled in technical, management, quality assurance, and information technology positions. Before joining BBCS, Cathy’s experience included employment with Virginia Blood Services and the American Association of Blood Banks, and work as an Implementation Consultant for National Institutes of Health and Atlanta Blood Services. Cathy holds a BS degree in Clinical Laboratory Science from the University of North Carolina—Chapel Hill.
VP of Technology
Jason Fenner joined BBCS in 2024 as Vice President of Technology, bringing over a decade of experience in the blood banking industry. With a deep understanding of the sector’s unique challenges, Jason is committed to advancing our technology initiatives and ensuring that our solutions effectively meet client needs.
He holds a Bachelor’s degree from the University of Oklahoma and a Master’s degree from Oklahoma City University, combining technical expertise with strategic insight. At BBCS, Jason oversees product development, focusing on risk management, regulatory compliance, and enhancing the overall user experience. His leadership is instrumental in empowering clients to fully optimize our platforms, ensuring they receive best-in-class technology and support.
VP of Customer Success
Jen Williams serves as the Vice President of Client Success at BBCS, where she leads efforts to elevate the customer experience by optimizing client support and implementation processes. Since joining BBCS in June 2024, Jen has focused on building a world-class client success team, ensuring that customers receive maximum value from our platforms. Her leadership is grounded in more than 15 years of experience in technology and customer success, where she has consistently demonstrated her ability to drive results and build high-performing teams.
Prior to joining BBCS, Jen held senior leadership roles at Rackspace Hosting and ShipHero. At Rackspace, she led Public Cloud Service Delivery, while at ShipHero, she played a crucial role in transforming their customer success operations, earning industry recognition with a 2024 Silver Stevie Award. Jen holds a Bachelor’s degree from Cal Poly Pomona and a Master’s degree from Baylor University. She also serves as an advisor for Our Lady of the Lake’s Customer Experience program, further demonstrating her commitment to advancing customer success excellence.
Corporate Resources Manager
Amy exemplifies the caring of the BBCS team and is dedicated to enabling employees to serve our clients at the highest level. She joined BBCS in 2013 to manage the Human Resources (HR) and Finance departments. In 2016, Amy also took responsibility of the Quality Assurance (QA) and Regulatory Affairs (RA) departments. She provides astute assessments of business culture, staff, and company policies, proposing and implementing improvements that consistently benefit the entire organization and our clients.
With more than 13 years of combined HR, accounting, and management experience, Amy possesses a broad base of industry expertise and the seasoned skills to establish and manage the day to day issues of HR—from employment law to employee relations to compensation and benefits, and everything in between. She earned both a BS in Business Administration and an MS in Human Resource Management from University of Maryland University College. Amy also holds her Professional Human Resource (PHR) certification from the HR Certification Institute and is a SHRM Certified Professional (SHRM-CP) from the Society for Human Resource Management.
DevOps Manager
Andrew brings a collaborative spirit and a meticulous quality and customer focus to BBCS. He joined BBCS in 2005 as part of the IT department and was later promoted to IT Manager. Andrew’s primary responsibility is for analysis, design, and development of software systems and tools and the administration of internal business systems. With a strong background in IT, Andrew also works with his staff to ensure quality products are manufactured and delivered for each new release.
Before joining BBCS, Andrew was the Operations Manager at I/O Concepts (now part of BMC Software), managing technical operations for the firm, which produces enterprise management software and solutions that support large-scale computing operations and provide monitoring for high-availability data center environments. He earned his Information Technology certificate from Renton Technical College in 2003. In 2014, Andrew became a certified ScrumMaster and helps to facilitate product development effectiveness.
Client Success Manager
Charlie joined BBCS in 2018 as part of the Technical Support team and was promoted to Client Services Manager in 2021. With nearly 20 years of experience supporting technology and operations, he’s passionate about taking care of people and building lasting relationships.
Charlie is responsible for all aspects of client related services and support as well as the implementation of all products and services.
Product Success Manager
Rebecca Simon serves as the Product Success Manager at BBCS, where she leads a talented development team in creating innovative solutions that drive the company’s success. Since joining BBCS, Rebecca has focused on ensuring that each product aligns with strategic goals while meeting high standards of quality and functionality. Her work bridges product strategy and execution, allowing BBCS to continually evolve in response to the needs of its clients and the industry.
Before joining BBCS, Rebecca spent six years at OpTech as the Manager of Cloud Services, where she honed her skills in managing cloud-based solutions and developed a strong foundation in technical project management. Her leadership and analytical approach are further shaped by her academic background—a Bachelor of Science degree in Molecular and Cellular Biology from the University of Arizona. Outside of work, Rebecca enjoys expanding her knowledge through reading and exploring new technologies.
Go on a journey through four decades and counting, and follow the trail we’ve blazed in providing blood and biotherapy management software solutions the likes of which the world has never seen before.
Incorporated as Software Brokers Inc., (SBI).
Cascade Regional Blood Services (CRBS), (formally Tacoma Pierce County Blood Bank), contracted to locate a donor center software application that would support the current and future needs of a mid-sized facility.
When no system was found for CRBS, we partnered to develop a new type of blood banking software, designed to integrate all the functions of a blood bank operation while allowing the center to configure it to their needs and size.
The first Blood Bank Control System was implemented.
Software Brokers, Inc. was renamed to Blood Bank Computer Systems, Inc.
BBCS was notified of the FDA's intention to regulate blood bank software as a medical device requiring a 510(k) clearance.
Beth Simon purchased BBCS and assumed the role of CEO.
BBCS submitted their first 510(k) to the FDA.
BBCS received their first 510(k) clearance (BK960044).
BBCS received 510(k) clearances for BBCS Primary Application 5.0 (BK040056) and BBCS Laboratory Interface Application 5.0 (BK040087).
BBCS received 510(k) clearance for BBCS Mobile Application 5.0 (BK050013).
BBCS submitted and received 510(k) clearance for ABO Wheels 1.0.0 (BK140184).
BBCS received 510(k) clearance for ABO Express V 2.0.0 (BK160011).
Brian Forbis was promoted to the position of Chief Executive Officer (CEO).
Brian Forbis purchased the company and became CEO and President of BBCS.
Received 510(k) clearance for Blood Bank Control System V 6.0 (BK220790) for use with BBCS' newest product, ForLife Biologics Platform™.
Clients come are our priority. BBCS builds strong, long-term relationships with clients, industry leaders, and technical partners to ensure that we continue to provide only the best solutions in biologics management software.
Our clients include community blood centers, plasma and transfusion centers, cell therapy organizations, government and university research labs, and more—all committed to providing for their community’s health.
We work in close collaboration with industry leaders to keep our finger on the pulse of the biologics industry to better understand the needs of our clients in support of their missions.
Our industry-leading technological partners empower us to constantly integrate new and better solutions for inventory management, donor engagement, and more into our biologics management solutions so our clients can do more, easier.
At BBCS, we are always looking for fresh talent to join our team—people who embody our core values of helping communities across the globe and have experience in blood collection, hospitals, healthcare, software, and customer service.
BBCS offers competitive employee benefits, including profit sharing, 401(k) matching, health plans, and competitive wages.
We are proud to be a fully remote company, leveraging the full potential of a remote workplace to unite exceptional talents worldwide under a shared mission.
Through annual all-staff, in-person gatherings, virtual happy hours, and other events throughout the year, we build strong, powerful connections no matter the distance between our home offices.
To apply to one of our current openings or another position not posted, please use the links below or email your cover letter and resume to our HR Department.