Quality – Donor Notifications – Stakeholder Meeting 06/13/2022

All images displayed in this discussion are for conceptual purposes only and may not represent the final product.

Donor Notifications allow template-driven methods for informing the donor as needed.

Stakeholder Meeting Notes – 06/13/2022

• Group notifications together for a single donor, including donor reactions
• Retrieve interps for the actual notification
• Need to handle the possibility of sending certified notifications
• Donor portal should allow donors to view their notifications
• Track notification status (Pending, Sent, Complete, etc.)
• Notification triggers should be triggered by tests, reactions, and deferrals
• Consider that some centers have decentralized handling for notifications
• Consider tracking change history for notifications
• Add a link to notifications on the Donor Hub navigation
• Consider handling for a donor pending notification that already has an appointment in D37