Quality – Donor Notifications – Stakeholder Meeting 06/13/2022

Quality – Donor Notifications – Stakeholder Meeting 06/13/2022

Tagged: Confidential, Module-Quality, NextGen This topic has 0 replies, 1 voice, and was last updated 1 year, 2 months ago by smchowdhury. Viewing 1 post (of 1 total) Author Posts July 26, 2022 at 1:20 pm #3998 smchowdhuryKeymaster All images displayed in this discussion are for conceptual purposes only and may not represent the final product. […]

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    smchowdhury
    Keymaster

      All images displayed in this discussion are for conceptual purposes only and may not represent the final product.

      Donor Notifications allow template-driven methods for informing the donor as needed.

      Donor notification screen

      Stakeholder Meeting Notes – 06/13/2022

      • Group notifications together for a single donor, including donor reactions
      • Retrieve interps for the actual notification
      • Need to handle the possibility of sending certified notifications
      • Donor portal should allow donors to view their notifications
      • Track notification status (Pending, Sent, Complete, etc.)
      • Notification triggers should be triggered by tests, reactions, and deferrals
      • Consider that some centers have decentralized handling for notifications
      • Consider tracking change history for notifications
      • Add a link to notifications on the Donor Hub navigation
      • Consider handling for a donor pending notification that already has an appointment in D37
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